Carroll Engineering is excited to highlight our long-time partnership with New Jersey American Water. As the largest water service provider in the state, they supply drinking water and wastewater service to about 2.9 million people across more than 190 communities, with additional service provided through bulk purchase agreements.

Their team of 850+ professionals keeps systems running every day, from plant operators and field service crews to water quality specialists and engineers. Their focus is simple: deliver safe, reliable water to the communities they serve.

Facts at a Glance

• Communities Served: More than 190 communities in 18 counties, plus water service to 31 additional communities through bulk purchase agreements
• Customers Served: Approximately 727,800 water customers (93 percent residential, 7 percent commercial/industrial) and 74,700 wastewater customers
• Miles of Pipeline: 10,448 miles of water main and 726 miles of sewer main
• Treatment Facilities: Seven surface water treatment plants, 228 wells, and 25 wastewater treatment plants
• Water Supply Sources: 89 percent surface water, 10 percent groundwater, 1 percent purchased water
• Recognition: Five Directors Awards from the U.S. EPA’s Partnership for Safe Water for long-term operational performance and optimization

Ongoing Investment in Infrastructure

New Jersey American Water continually maintains and upgrades its facilities to meet regulatory standards and operate efficiently. This work includes treatment plants, tanks, pump stations, pipes, hydrants, and metering equipment. In 2024, they invested over $520 million statewide to strengthen and modernize these systems.

Commitment to Water Quality

Their team performs thousands of tests each year on water leaving treatment plants and moving through distribution lines, monitoring for more than 90 different contaminants. They also utilize American Water’s Central Laboratory in Belleville, Illinois, which provides advanced drinking water testing and analysis capabilities.

Our Partnership

Carroll Engineering has worked with New Jersey American Water on many projects since 2017, and we truly value the partnership we’ve built. Their commitment to reliability and continuous improvement aligns closely with our own, and we’re proud to be part of the work that helps keep water systems functioning across the state.

In describing our collaboration, Michael Wolan, DBIA, New Jersey American Water’s Engineering Manager of Project Delivery North, shared: “Carroll Engineering has been providing services to New Jersey American Water since 2017 and I have found them to be very responsive. Carroll Engineering has delivered high-quality work on a number of our projects including engineering, surveying, permitting, and inspection services. They consistently deliver excellent work in a very cost-effective way and continue to provide good customer service. We are pleased to be partnering with a talented company in the water and wastewater industry.”

His words reflect exactly what we strive for: strong communication, dependable service, and long-term collaboration that makes a real impact.

To learn more about New Jersey American Water, visit https://amwater.com/njaw/.